📁 What We Collect

When you use our website or place an order, we may collect:

• Your name, delivery address, phone number, and email address
• Payment and transaction details required to process your order
• Order history and product-related information
• Browsing, device, and website usage information
• Information you voluntarily provide when contacting us or submitting feedback

🔐 How We Use Your Data

We may use your information to:

• Process, confirm, and fulfill your orders
• Arrange shipping and delivery
• Provide customer support and respond to your queries
• Improve our website, products, and shopping experience
• Send order updates, service-related messages, and other important notifications
• Send promotional offers and marketing communications where you have provided consent

🛡️ Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Payment transactions are processed through secure payment service providers. We do not knowingly store your complete card, UPI, or other sensitive payment credentials on our own servers.

🔄 Third-Party Sharing

We do not sell or rent your personal information.

We may share limited information with trusted third parties when necessary to operate our business, including:

• Shipping and logistics partners for order delivery
• Payment processors for securely processing payments
• Technology and service providers that help us operate our website
• Authorities or other parties where disclosure is required by applicable law

These parties receive only the information reasonably necessary to provide their services or comply with legal requirements.

🍪 Cookies & Website Technologies

Nagora may use cookies and similar technologies to help our website function properly, remember preferences, understand website usage, and improve your shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

📧 Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, offers, or updates.

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

👤 Your Privacy Rights

You may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally applicable
• Withdraw consent for certain communications
• Ask questions about how your information is being used

Some information may need to be retained where required for legal, accounting, fraud-prevention, or order-related purposes.

🔗 Third-Party Websites

Our website may contain links to third-party websites or services. Nagora is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing them with your personal information.